# Sign in and recover access (/docs/get-started/sign-in)

Open `/sign-in`, enter the email your invitation was sent to and your password, and choose
**Sign in**. A protected link may add
a safe `next` destination; the app returns there after authentication. External return URLs are
not accepted.

<GuideStep
  title="Sign in to your workspace"
  description="The form sits beside the Factory OS panel on desktop. There is no sign-up link: accounts start from an invitation."
  src="/user-guide/login-desktop.png"
  alt="Desktop sign-in page with work email, password, Sign in and Forgot password, and a note that accounts are by invitation"
  width={1440}
  height={1000}
  callouts={[
    { x: 76, y: 43, caption: "Use the email your invitation was sent to." },
    { x: 76, y: 56, caption: "Enter your password and choose Sign in. Use Forgot password if you need a reset link." },
    { x: 76, y: 70, caption: "No account? Ask your company's administrator for an invitation." },
  ]}
/>

For a forgotten password:

1. Choose **Forgot password?** or open `/forgot-password`.
2. Enter the account email and choose **Send reset link**. The confirmation is deliberately the
   same whether or not an account exists.
3. Open `/reset-password?token=...` from the email, enter a new password, and choose **Save new
   password**.
4. Return to `/sign-in` with the new password. Request a new link if the token is missing,
   expired, or already used.

A link that no longer works sends you back to the start:

```mermaid
%% title: Reset a forgotten password
flowchart TD
  A["Choose Forgot password? and enter your email"] --> B["Choose Send reset link"]
  B --> C["Open the link in the email"]
  C --> D{"Does the link work?"}
  D -- "Yes" --> E["Enter a new password and choose Save new password"]
  E --> F["Sign in with the new password"]
  D -- "Missing, expired or already used" --> A
```

Resetting your password signs you out of every other device.

If two-factor authentication is on for your account, the app asks for a code after your password.
See [Two-factor authentication](/docs/account/two-factor).

<NextSteps>

<NextStep href="/docs/get-started/find-your-way-around" title="Find your way around" description="The dashboard, the navigation on each device, and global search." />

<NextStep href="/docs/account/two-factor" title="Two-factor authentication" description="Ask for a code from an authenticator app when you sign in." />

</NextSteps>