# Offline behavior (/docs/help/offline)

When installed, the PWA can show a public offline explanation if the network disappears. It
does not cache account, organization, authentication, API, or personalized HTML data. Reconnect
before saving changes or accepting invitations.

<GuideStep
  title="Offline, without exposing private data"
  description="The web app's public fallback appears when its origin cannot be reached. Account and organization content are not cached."
  src="/user-guide/offline-mobile.png"
  alt="Mobile offline page explaining that private workspace data is not saved and offering Try reconnecting"
  width={375}
  height={812}
  callouts={[
    { x: 90, y: 52, caption: "Offline mode explains the connection problem instead of showing cached account data." },
    { x: 46, y: 63, caption: "Choose Try reconnecting after connectivity returns." },
  ]}
/>

<NextSteps>

<NextStep href="/docs/help/new-version" title="A new version is available" description="What the update notice means and how to refresh without losing work." />

</NextSteps>